bathstore reviews

Your opinion matters

We actively seek customers' views on our products and services from not just one, but two, independent sources. Buying a new bathroom can be a difficult decision so, to help you decide we thought we'd share with you what some customers think about bathstore. We hope it will help you decide.

Feefo Reviews

(88314 reviews)

Date Rating Comment Company Comment
22 February 2017 Excellent service, item was delivered on the date I agreed very pleased.
21 February 2017 This was the purchase of a toilet following recent visits. We were not encouraged by our first visit as the salesman was more concerned with his phone call and did not go out of his way to help. However, the salesman who sold us the toilet on our subsequent visit was helpful and efficient. The delivery service worked perfectly and we were kept fully informed
21 February 2017 Said order would be ready Wednesday went to collect only half arrived, then when we collected It was faulty. I called the Chesterfield branch they just sat on it and did nothing for a week, complained on facebook page when they couldnt do enough and sent a replacement, which the Chesterfield branch should have done when I first called. But it's now fitted and looks lovely.
21 February 2017 Never use them again nightmare

Trustpilot Reviews

(6013 reviews)

Date Rating Comment Company Comment
20 Feb 2017 Very good management of the delivery. Product appears to be fine.
19 Feb 2017 Great value and products
19 Feb 2017 Easy ordering, good timed free delivery slot with DPD and well packaged.
18 Feb 2017 Excellent service & products
16 Feb 2017 I wanted a diverter for my shower, saw this advertised at £129 reduced to £29 and thought why not? Whether the sale reduction is as genuine as a DFS 'Sale' I wouldn't know, but £29 for this bit of kit is a steal. Hope it works!
16 Feb 2017 Delivered when they said they would and very pleased with item
14 Feb 2017 Found replacement toilet seat, ordered online - there was a fantastic sale on - delivery was prompt, they emailed and phoned beforehand -brilliant!
13 Feb 2017 Exactly as promised
12 Feb 2017 I ordered a tap for the wash basin Bathstore had previously delivered. I phoned the order through on Friday about 2pm and they will deliver tomorrow Monday. Good value tap and modest delivery charge.If I have any questions about their products, I can phone the local store, text customer services online or ring the national 03 number.
11 Feb 2017 The advice and recommendations by the in-store staff were very helpful and we received prompt courteous service.
Free design service

Quick view

Return to basket