Product Recall
IMPORTANT SAFETY NOTICE
Recall Notice - Bathstore Luxury 600 & 1000 Illuminated Cabinets
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Bathstore Luxury 600 Illuminated Cabinet Item code: 41800003370 Size: 600 x 730mm |
Bathstore Luxury 1000 Illuminated Cabinet Item code: 60001000395 Size: 1000 x 730mm |
We have identified an issue with the earthing within the lighting unit on the above two Bathstore cabinets potentially affecting stock sold between September 2002 and January 2008.
Under extreme circumstances, an earthing failure could cause the cabinet to become live, possibly leading to serious injury. Although there have been no reported incidents, as a prudent retailer Bathstore has withdrawn the affected products from sale and as a precautionary measure, will be replacing the affected lighting unit within the cabinets, free of charge. Accordingly, if you still own, or live in a property, where one of these cabinets has been installed, please stop using the lighting unit immediately. You can continue to use the cabinet as normal.
At a time convenient to you, we would like to replace the lighting unit with a new certified and safe unit. We expect to be in a position to carry out this work from the end of August. The lighting unit requires installation by a qualified engineer. Please complete the online form below and once we have received your response we will be in touch to arrange a convenient time for our engineer to visit. In the event that the cabinet is not installed at your address, please provide the contact details for the property at which the cabinet is located by completing Parts 1 and 2 on the online form.
No other products in the Bathstore range are affected. Bathstore takes the safety and quality of its products very seriously. We wish to thank you for your co-operation and apologise for any inconvenience.
If you have any queries please do not hesitate to contact Bathstore via email at recall@bathstore.com or on Freephone 0800 019 0237 24hrs a day.
ONLINE FORM>>
Yours sincerely,
David Boothman
Purchasing Director