bathstore reviews

Your opinion matters

We actively seek customers' views on our products and services from not just one, but two, independent sources. Buying a new bathroom can be a difficult decision so, to help you decide we thought we'd share with you what some customers think about bathstore. We hope it will help you decide.

Feefo Reviews

(112084 reviews)

Date Rating Comment Company Comment
20 November 2017 Fantastic
19 November 2017 Staff at both the Fulham branch where we selected our equipment and the Fulham Road branch where we ordered it, were well-informed, helpful and efficient.
19 November 2017 I will never buy from Bathstore again. We have bought two suites from the company and both suites have corroded quickly when we went back to ask about replacements they said it was down to general wear and tear. I would expect (after paying the amount we did for the suites) for the suites to last longer than three years a lot of it need replacing already
19 November 2017 They never answer the phone. Called 8 times and left messages on day and was not called back. When in store manager very helpful. Collected large radiator from Stuart in store, I carried it from the store room to may car. When it came to fitting it, I did not have the matching valves. My order wasn't checked so I had to return to the store again, as I couldn't get through on the phone again! Where the valves were in the store room near to where I had carried the radiator from. Next I ordered a vanity unit. I did. Receive a call when this was in store. I ordered some tiles. I was called to say they were in. When I picked them up, luckily I opened the package, wrong tiles. The sample had been mishandled and this was not noticed when they were ordered. They may be in now which has prompted this request fir a review, I did receive an earlier email asking me to check them? I have not yet been called by the store, thought I might get a call?

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