Delivery

Deliveries are to UK mainland only.

 

Delivery services Details
Home Delivery

£25 on orders of £0 - £250

£35 on orders of £251 - £500

£45 on order of £501 - £999

£50 on orders of £1000+

Within 28 days.

After placing your order our courier will contact you to arrange delivery on a day of your choice between Monday to Saturday (excluding Bank Holidays).

 

Many of our products, including baths and shower enclosures, require special handling due to their size and weight. To give a great customer experience, we’ve developed our Home Delivery service which includes the following features:

Choice of delivery dates

Once you have placed your order, you will be contacted to select a delivery date.

Reservation of stock

We will reserve the stock for up to 28 days after the full payment is made for complete peace of mind.

28 day lead time

Home deliveries are usually made within 28 days.

Delivery times are usually Monday to Friday (excluding Bank Holidays) 7.30am-8.00pm.

Please check your delivery options with your local store if you live in one of the following postcode areas: AB, DD9 and DD10, FK17-21, G83, HS, IM, IV, KA27 and KA28, KW, PA, PH, TR, ZE.

Small Item Delivery
£10

Within 28 Days.

 

 

Delivered within 28 days.

Please check your delivery options with your local store if you live in one of the following postcode areas: AB, DD9 and DD10, FK17-21, G83, HS, IM, IV, KA27 and KA28, KW, PA, PH, TR, ZE.

This service covers over half of our products.

Spare parts
£5

Within 28 Days

 

 

Delivered within 28 days.

Please check your delivery options with your local store if you live in one of the following postcode areas: AB, DD9 and DD10, FK17-21, G83, HS, IM, IV, KA27 and KA28, KW, PA, PH, TR, ZE.

Spares not available online will be sent via Royal Mail.

 

Check your delivery

At the point of delivery please check that the number of items delivered matches the number advised on the handheld electronic device or the delivery note, so that your delivery can be recorded accurately. We recommend You complete a full check of all items within 14 days of the day of delivery. Please open each box and check that everything is as ordered and appears in good condition.?

At bathstore we offer a no quibble replacement policy for items incorrectly supplied or damaged in transit during our delivery. Please notify your local store within 14 days and we will arrange to put things right as fast as we can.

Pre-assembled & flat packed

At bathstore we like to ensure you know exactly what you are getting. During our delivery service, some items may come pre-assembled, while others will come flat packed. Please see the list below to find out what applies to your order.

Pre-assembled: Noir, Savoy, Steel Cabinets, Moonlight, Pathway, Openspace Mirrored Cabinets, Match, Lincoln, Slant, Portfolio Carcases, Transition, Linen, Waterfront and Waterside

Flat Packed: MyPlan, Alpine Duo, Openspace (except mirrored cabinets), Mino, Vermont.

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